Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the IT Infrastructure environment. Develops and modifies moderately complex information systems documentation.
This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.
Bachelor’s Degree in Computer Science or related field, and/or commensurate experience.
3 to 5 years of experience as a Contact Center or Telecommunications Business Analyst or Systems Analyst or detailed working knowledge of several system functions. Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Doc-To-Help, Adobe Acrobat, and the internet.
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