This is a remote position enabling you to work from your dedicated home office environment.
CampusGuard focuses primarily on the needs of campus based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. All of our staff has experience working with the unique needs of these campus based environments. With a primary focus on assisting organizations with achieving compliance with the Payment Card Industry Data Security Standard (PCI DSS) and the Health Information Privacy and Accountability Act (HIPAA), in addition we are a full service cybersecurity firm experienced in all industry standard compliance and information security issues.
The Customer Advocate coordinates the efforts of team members, and in some instances works with third-party contractors in order to deliver efficient and effective services to our customers. They establish and maintain constant communication with customers including selling and reviewing contract services, configuring portal and online training access, coordinating vulnerability scan and penetration testing services, establishing and attending monthly project update calls, and keeping CampusGuard staff up-to-date on activities at assigned customer sites.
Activities include, but are not limited to the following:
Assist with sales and marketing activities:
EDUCATION AND EXPERIENCE:
The Customer Advocate must have sufficient service delivery knowledge and experience to coordinate customer project activities.
KEY SKILLS, QUALIFICATIONS AND TRAITS:
(C=Core Competencies; F=Functional)