The ON & Off Boarding Manager will have oversight of the on/off boarding of Direct and Commercial loans. The manager will need to have a thorough understanding of the business systems and processes, along with industry program requirements to successfully manage and implement loan servicing changes while exceeding our customer expectations. The manager will be expected to represent Nelnet at Department of Education industry meetings and events, as well to be a point of contact. The manager will need to develop and lead associates in a functional division as well a manage the on/off boarding process to ensure functional areas are prepared for loan transfers.
Bachelor’s degree or commensurate experience
4-6 years leadership experience
Student loan experience and project management experience preferred
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES: