Compliance Manager - PaymentSpring

1 week ago
Job ID
# of Openings


The Compliance Manager will drive the development, implementation, and maintenance of appropriate oversight and governance mechanisms aligned to the regulatory risk of that business. Focus areas will include sales practices, third party oversight, PCI/card association compliance, payment network business enhancement releases and compliance, audit management, ACH compliance, anti-money laundering controls, and other compliance considerations as appropriate. Additionally, the position will be responsible for identifying new and emerging areas of potential concern, partnering with stakeholders to develop corresponding action plans, and driving those to resolution.


The position provides significant contributions to the development, implementation and enforcement of policies, procedures, and programs designed to minimize regulatory compliance risk within the established strategies of the Team and the Company.  The position interacts with various levels of management in assigned areas implementing policies and work standards to ensure compliance with applicable laws and regulations.


  1. Serves as the primary compliance contact and coordinates the compliance function for assigned areas of focus through the development and monitoring of compliance programs within the larger compliance framework.
  2. Coordinates compliance activities with the business Control Officers assigned to the respective business areas.
  3. Conducts line of business compliance risk and control assessments in conjunction with the business including product/service/segment risk assessments.
  4. Mitigates risk exposure to the Company by identifying activity that poses potential for significant reputations and/or regulatory criticism.
  5. Resolves complex issues arising from business, escalating only substantive issues to management.
  6. Researches issues related to new and emerging compliance regulations.
  7. Builds strong partnerships with Compliance staff, business management, and related stakeholders.



Bachelor's Degree in related field or equivalent work experience.



  1. Minimum of 5 years progressive relevant compliance management experience in financial services, or payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance focus.
  2. Experience in Payment Processing, Credit Card, or Merchant Acquiring industries (including regulatory experience).
  3. Experience in ACH compliance and oversight.



  1. Proven track record of handling complex compliance program development, enhancements and remediation and must be a strong, decisive, bottom-line and action oriented manager who can obtain results.
  2. Effective long and short-range planning skills.
  3. Ability to adapt to highly diversified and complex changing environment.
  4. Strong ability to manage priorities.
  5. Demonstrated knowledge of managing and building relationships with stakeholders (including senior management) along with strong influencing and negotiation skills.
  6. Proven ability to research and write accessible, clear policy documents and reports for a range of audiences.
  7. Excellent oral communication skills, with ability to engage different audiences, convey complex information in an accessible way, and prepare and give presentations to different audiences.
  8. Excellent organizational skills with ability to create structure.
  9. Demonstrated ability to manage multiple projects, including managing departmental workload in line with the strategy, making strategic decisions, overseeing the successful management of working groups, and proven project management skills.
  10. Excellent interpersonal skills with a high level of diplomacy and collaboration.
  11. High level of proficiency in the use of Microsoft products, including: Microsoft Project, Word, Excel, PowerPoint, Visio, SharePoint, and Outlook.
  12. Excellent verbal, written, planning, organizational and presentation skills.
  13. Ability to handle stressful situations.

EEO Statement

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting.

Nelnet is a Drug Free and Tobacco Free Workplace.


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