Inside Sales Representative - ClassBundl

2 weeks ago(12/1/2017 4:16 PM)
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The Inside Sales Representative’s primary focus is to either retain or re-establish relationships with existing customers and to acquire new customers through a consultative sales and relationship building approach, using excellent customer service. This position has minimal travel with most communication occurring via phone, e-mail, internet-based seminars/meetings, etc. and has interaction across all markets and products/services within Nelnet Business Solutions. This particular position will focus on selling ClassBundl supplies and apparel to private/faith-based and public/charter schools. 


  1. Cold call and generate qualified sales leads.
  2. Track and manage inside sales activities using Salesforce CRM.
  3. Close deals in a highly competitive, consultative selling environment.
  4. Provide expertise and advice to potential prospects and current customers regarding product and service offerings.
  5. Collaborate with Sales and Marketing on new business initiatives.
  6. Create proposals for targeted prospects or existing customers.
  7. Drive initiatives to former customer segments as well as current customer segments.
  8. Conduct effective contract, price and service delivery negotiations.
  9. Use Salesforce CRM to maintain records of contacts, accounts, leads, opportunities, updating, and report generation.
  10. Up-sell to existing customers through education and providing additional product knowledge of software and services or new products and services.
  11. Share information gathered from current and prospect customers as to needs, issues, and ideas to improve current products/services or to assist in potentially developing new products/services.
  12. Maintain understanding of market conditions/trends, competitor services as well as internal knowledge of services/products.
  13. Forecast and prepare sales plans to achieve sales goals.



Bachelor’s Degree in business, communications, marketing or a related field or a combination of education and related experience.



  1. 1-3 years inside sales or customer relations/account management experience.
  2. Experience effectively generating sales leads via the phone.
  3. Proven track record of achieving sales goals within an inside sales environment.
  4. Customer service and call center experience a plus.
  5. Experience presenting via the web and in-person to both small and large groups.
  6. Experience in education or payment industry sales (particularly with technology and service sales) a plus.



  1. Highly motivated, driven and results oriented, with the ability to work effectively in a fast-paced work environment.
  2. Excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude.
  3. Self-driven with excellent time management and organizational skills.
  4. Self-motivated and independent with a strong work ethic and the ability to take direction well.
  5. Team-oriented.
  6. Articulate with the ability to establish rapport quickly with customers and maintain long-term relationships.
  7. Willingness to engage in direct sales and customer calling.
  8. Ability to initiate high-level interactive business conversations with decision makers.
  9. Ability to Identify and develop strategies to overcome obstacles in the prospect’s or current customer’s decision making process.
  10. Ability to build a strong pipeline, close new business and expand relationships with new and existing customers.
  11. Strong computer skills including sales management/data management software, presentation software, web hosting applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook).
  12. Technical, with the ability to rapidly learn and understand new technologies.
  13. Creative decision making and analytical skills with the proven ability to think on feet and arrive at solutions.
  14. Strong follow-up skills and accuracy.

EEO Statement

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting.

Nelnet is a drug free and tobacco free workplace.


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