Nelnet

  • ALLO Senior NTAC Engineer

    Job Locations US-CO-Highlands Ranch
    Posted Date 1 month ago(3/20/2018 3:17 PM)
    Job ID
    2018-6212
    # of Openings
    1
    Category
    Information Technology
  • Overview

    As a Senior Network Engineer, you will be a key part of the team for creating and maintaining the Allo Fiber access networks. Your responsibilities will include low-level network design, access-network capacity planning, platform management and maintenance, as well as serving as an escalation point for significant network events. You will have demonstrated skills in the design and operation of fixed-broadband access networks. Your skills will also be called on by the network test teams who will ask you to review their test plans prior to release. You will act as an escalation point for high severity network issues, combining excellent troubleshooting, communication, and network management skills, to expedite problem resolution and act as a key point of contact between internal groups, vendors, and network peers. You will learn quickly and adapt to changes. You will maintain a high sense of urgency while staying cool under pressure.

     

    Emphasis on the following protocols:

    • Layer 2/3 MPLS in a Tier 1/2 Service Provider
    • Multicast/IGMP
    • BGP
    • ISP’s/Peering
    • CGN experience a plus
    • Access technologies/GPON a plus  

    Responsibilities

    1. Commission new core and access network equipment.
    2. Manage network capacity in cooperation with the Network Operations Center (NOC). Handle escalated trouble calls and work closely with the NOC, engineering, field technicians, and telecommunications carriers to resolve service issues.
    3. Act as an externally facing point of contact to facilitate handling of problem reports and maintain relations with network peers and vendors. Act as an internally facing point of contact to escalate technical issues and communicate network status.
    4. Oversee and execute planned network maintenance work, minimizing impact to services.
    5. Support occasional on-call duties for NOC escalation.

    Qualifications

    EDUCATION:

    • BA/BS degree in EE/CS/CE or equivalent practical experience.

    EXPERIENCE:

    1. 8-10 years of experience in a Tier 1 or 2 Carrier/Service Provider Network
    2. Experience with fixed-access technologies like GPON Optical Line Termination and Ethernet for Broadband Access. Network routing protocol troubleshooting experience in all of DHCP, RADIUS, BGP, OSPF, ISIS, and MPLS. Experience with TCP/IP, IPv6, and Multicast.

    COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

    1. Network certifications such as CCNP/CCIE/JNCIS/JNCIE.
    2. Experience with Wi-Fi technologies including 802.1x.
    3. Knowledge of various Fiber to the Home (FTTH) access technologies.
    4. Understanding of MPLS and MEF service constructs including VLL (ELINE), VLPS (ELAN) and IP-VRF.
    5. Understanding of multicast and video distribution.
    6. Advanced computer skills
    1. Strong verbal and written communication skills
    2. Strong interpersonal skills
    3. Strong knowledge of scripting languages
    4. Good troubleshooting skills and methodologies
    5. Experienced in analyzing issues, distilling and communicating their relevant aspects
    6. Ability to identify risks/issues and develop recommendations for resolution
    7. Shift work and on-call flexibility
    8. Attention to detail
    9. This is NOT an enterprise or IT position – we are a voice, video and data service provider to residential and commercial customers

    EEO Statement

    ALLO, A Nelnet Company is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at ALLO, A Nelnet Company may request such accommodations by contacting ALLO, A Nelnet Company Talent Acquisition & Recruiting.

    ALLO, A Nelnet Company is a Drug Free and Tobacco Free Workplace.

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