Nelnet

  • ALLO Fort Morgan First Impression Specialist

    Job Locations US-CO-Fort Morgan
    Posted Date 3 weeks ago(4/3/2018 9:03 AM)
    Job ID
    2018-6259
    # of Openings
    1
    Category
    Administrative/Clerical
  • Overview

    At ALLO Communications, we make it our business to do things differently.  From getting a live person every time you call in to tech support, we exist to serve our customers.  We need First Impression Specialists for our Fort Morgan office who are up to the challenge of providing an exceptional customer experience, with every single customer, every time.

     

    This position will be located in our Fort Morgan, Colorado office.

    Responsibilities

    You'll often be the author of a customer's very first ALLO experience. You’ll spell out everything from our industry leading technology to our culture as a local, reliable provider. The way you deliver our story will have a lasting impact and they'll tell their friends, and their family, and their neighbors, and the Husker fan the next row over. We've got a good story, and we're looking for the right person to help us tell it.

    You’ll be the front-line expert on ALLO Fiber services, billing, and will work to help resolve customer issues.  You’re #1 goal is to ensure customers leave sporting a smile with a spring in their step.

    Qualifications

    EDUCATION/EXPERIENCE:  We hire character and personality.  Awesomeness can’t be learned, but the stuff ALLO fiber is made of can.

     

    COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:  Being empathetic and having the ability to really listen to customers while working towards a solution is an absolute must.  Whether it’s matching lifestyles to ALLO services or knowing who to contact to resolve concerns, you’ll be the problem solver.  If you’re awesome, love people, and have the vision to turn road blocks into solutions, we’d love to show you the ropes. 

    EEO Statement

    ALLO, A Nelnet Company is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at ALLO, A Nelnet Company may request such accommodations by contacting ALLO, A Nelnet Company Talent Acquisition & Recruiting.

    ALLO, A Nelnet Company is a Drug Free and Tobacco Free Workplace.

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