The K-12 OA/OE Client Services Manager (K-12 OA/OE CSM) is the key player for effective communication and implementation of schools who are utilizing FACTS products and services. This position will serve as the primary point of contact for a client during the implementation phase of a product or products. In addition, this position will be responsible for the effective implementation of new and existing clients to our Online Application/Online Enrollment (OA/OE), SIS platform, Enterprise platform or other “stand alone” products, as applicable. The K-12 OA/OE CSM will also facilitate internal/external business calls to ensure the correct setup of products and to introduce points of contact for the client.
Associate Degree in related field (Bachelors preferred).
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES: