If you are looking for:
Nelnet is searching for full-time Student Loan Advisor’s. When borrowers of Federal student loans have questions or concerns, they call in to our Student Loan Advisor’s for support. An Advisor’s job is to assist people in finding a solution in an efficient, accurate and courteous manner. Some of the Student Loan Advisor’s job duties include billing assistance, payment plan inquiries and requests, and account maintenance.
Upon successful completion of training, receive an automatic $1.50/hour raise. Want even more? After successful completion of 90 days of employment receive a $500.00 bonus. Come join our team for these and other great benefits by applying today!!
Training class to start October 15th! Training hours will be Monday through Friday 8am-5pm for the first 7 weeks.
Shifts available after training:
Monday and Friday 10:00am to 8:30pm; Tuesday and Thursday 11:00am to 8:30pm; Wednesday 4:00pm to 8:00pm
***This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.***
Associate’s degree preferred.
1 to 3 years customer service experience and/or general office experience preferred.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES: