Responsible for maintaining a high level of customer service by providing leadership to a team of Assistant Account Managers focused on responding to the service needs of families in our K12 and Higher Education markets. The Team Leader may also lead or assist in special projects related to the Operations Department, as needed.
A four-year college degree in a business related field or equivalent experience.
Two years previous lead or supervisory experience in a customer service environment is preferred.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES: