The Account Manager I is an integral part of a team and is primarily responsible for effectively servicing institutions using K12 NBS products/services. The Account Manager is the main point of contact for an institution utilizing SIS, actively managed payment plans, Grant & Aid, and/or other billing services. This position is responsible for over-all management of client accounts, retention of business, and increased utilization of products/services.
College graduate in related field or equivalent experience.
Experience in banking, student loan, or customer service industry is preferred.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES: