Nelnet

  • IT Software Engineer - ServiceNow

    Job Locations US-NE-Lincoln | US-WI-Madison | US-CO-Highlands Ranch
    Posted Date 2 months ago(8/19/2019 4:05 PM)
    Job ID
    2019-8926
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Nelnet’s ServiceNow Software Engineer will develop, enhance, and administer Nelnet’s ServiceNow platform.  You will be responsible for prioritizing requests, effectively communicating to customers, and executing plans for the continuous improvement of Nelnet’s IT Service Delivery.

     

    This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.

    Responsibilities

    A SERVICENOW SOFTWARE ENGINEER WILL….

     

    • Participate in designing solutions for a wide range of teams using ServiceNow
    • Adhere to best practices and standards on the ServiceNow platform
    • Analyze and translate business requirements into technical requirements for development and the creation of design documents and technical specifications.
    • Provide post implementation support including, but not limited to, monitoring application performance and debugging code.
    • Keep abreast of advancements and changes in the ServiceNow platform and develop an understanding of how new features can be leveraged to provide business solutions.

    Qualifications

    EXPERIENCE/EDUCATION/COMPETENCIES

     

    YOU SHOULD HAVE…

     

    • Past experience with ServiceNow platform development
    • Strong communication and interpersonal skills with technical and non-technical audiences
    • Excellent organization skills and an ability to follow issues/requests to completion
    • Passion for providing great customer service
    • Ability to obtain a security clearance

     

    IT WOULD BE NICE IF YOU ALSO HAD…

     

    • Bachelor’s degree in Information Technology or related field
    • ServiceNow Certified Application Developer Certification

    EEO Statement

    Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting.
    Nelnet is a Drug Free and Tobacco Free Workplace.

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