The Technical Integration Specialist works with all active and prospective institutions served by the company, to support and train (primarily by telephone) the various software programs offered. Some of the duties include: establishing and maintaining data integration between clients and their various student information systems and NBS, establishing and maintaining data exchanges with clients and their various accounting software programs; encouraging increased use of various company technical services; and troubleshooting technical problems as they arise. This position works within the Implementation Team providing services to clients who use company programs, including data integration. This position focuses heavily on integrating data between the company and the client’s software. The position will also develop and maintain multiple user guides for internal and external users.
Bachelor’s Degree (4-year BA or BS) preferred or equivalent experience.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES: