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• Job Locations US-NE-North Platte
  Posted Date 1 week ago(2/6/2019 2:10 PM)
  Job Title ALLO North Platte Residential Customer Service Representative
  Our Customer Service Representatives are responsible for the origination of new customers and the ongoing support existing customers. These interactions happen both over the phone and via walk-in traffic to the store.  Shift: 10a-7p CT

  Job ID

  2019-7774

• Job Locations US-NE-Ogallala
  Posted Date 1 week ago(2/6/2019 2:09 PM)
  Job Title ALLO Ogallala Residential Customer Service Representative
  Our Customer Service Representatives are responsible for the origination of new customers and the ongoing support existing customers. These interactions happen both over the phone and via walk-in traffic to the store.  Shift: 9a-6p MT

  Job ID

  2019-7773

• Job Locations US-NE-Lincoln | US-CO-Highlands Ranch | US-WI-Madison
  Posted Date 1 week ago(2/6/2019 4:05 PM)
  Job Title Product Owner - NDS
  Create a collaborative and transparent environment that helps deliver business value in a quick and iterative fashion.  Collaboration, relationship-building, communication and leadership are key aspects of the Product Owner role. The ultimate purpose of the Product Owner is to understand the Stakeholder needs, prioritize those needs based on business value and communicate those to the Technology Delivery Team so they can continuously improve the product. 

  Job ID

  2019-7769

• Job Locations US-WI-Madison
  Posted Date 2 weeks ago(2/5/2019 6:32 PM)
  Job Title IT Support Analyst - Desktop
  Provides guidance, assistance, coordination and follow-up on requests, questions, problems and malfunctions of systems applications, hardware or software supporting internal and external customers.  

  Job ID

  2019-7768

• Job Locations US-CO-Aurora
  Posted Date 2 weeks ago(2/5/2019 6:32 PM)
  Job Title IT Support Analyst - Desktop
  Provides guidance, assistance, coordination and follow-up on requests, questions, problems and malfunctions of systems applications, hardware or software supporting internal and external customers.  

  Job ID

  2019-7767

• Job Locations US-NE-Lincoln
  Posted Date 2 weeks ago(2/5/2019 12:22 PM)
  Job Title IS Auditor II
  Performs internal audit procedures to assist in the independent assessment of internal controls implemented by management to mitigate risks to the organization associated with the use of information systems and technology.  Provides input on planning, coordination, and performance of internal and external audit engagements in support of completion of the annual audit plan.  Works under supervision of the IT Audit Director and Senior IS Auditor with a commensurate degree of creativity and latitude allowed in completing job functions.     This position requires work in support of the Company’s contract with the United States Department of Education (“ED”).  As such, the United States Government requires that any applicant for this position must complete United States Government security clearance.  Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed.  In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions. 

  Job ID

  2019-7763

• Job Locations US-NE-Lincoln
  Posted Date 2 weeks ago(2/5/2019 11:40 AM)
  Job Title Claims Representative II
  Review and process on customer accounts regarding their student loans. Responsible for researching information related to these activities.   The shift available is Monday-Friday 8:00am-4:30pm.   This position requires work in support of the Company’s contract with the United States Department of Education (“ED”).  As such, the United States Government requires that any applicant for this position must complete United States Government security clearance.  Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed.  In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions. 

  Job ID

  2019-7761

• Job Locations US-NE-Lincoln
  Posted Date 2 weeks ago(2/4/2019 4:22 PM)
  Job Title Firstmark Processing Supervisor III
  Provide leadership and administration to associates, internal and external customers in all facets of the department.

  Job ID

  2019-7759

• Job Locations US-NE-Lincoln | US-Remote
  Posted Date 2 weeks ago(2/4/2019 4:21 PM)
  Job Title IT Business Analyst-Fusion Squad
  Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Develops or modifies moderately complex information systems.

  Job ID

  2019-7758

• Job Locations US-NE-Lincoln
  Posted Date 2 weeks ago(2/4/2019 4:16 PM)
  Job Title *Firstmark Services Advisor I - to start March 4th
    Respond to incoming borrower interactions (inbound & outbound calls, webchats) and provide follow-up on inquires as needed. Candidates must deliver a consistently high level of customer service and performance while working in a call center environment with multiple computer-based systems.

  Job ID

  2019-7757

• Job Locations US-CO-Aurora
  Posted Date 2 weeks ago(2/4/2019 7:14 PM)
  Job Title Customer Service Student Loan Advisor - Start March 4th - Aurora CO
  If you are looking for:  - A comfortable, yet professional work environment - Competitive pay - Benefits including medical, dental and vision, as well as, tuition reimbursement, generous ETO, paid holiday’s, and much, much more - A company that invests in its employees, including their growth within the company, and also invests in our community through various volunteer opportunities   Nelnet is searching for full-time Student Loan Advisor’s.   When borrowers of Federal student loans have questions or concerns, they call in to our Student Loan Advisor’s for support. An Advisor’s job is to assist people in finding a solution in an efficient, accurate and courteous manner. Some of the Student Loan Advisor’s job duties include billing assistance, payment plan inquiries and requests, and account maintenance.   After successful completion of 90 days of employment receive a $500.00 bonus. Come join our team for this and other great benefits by applying today!!     Training class to start  March 4th -  Training hours will be Monday-Friday from 8:00am-5:00pm for the first 7 weeks.   - Shifts Available after completing 7 weeks of training: - Saturday 6:30am to 5:00pm, Monday, Tuesday, Wednesday 9:30am to 8pm - Saturday 8:30am to 5:00pm, Monday, Tuesday, Wednesday and Friday 12:30pm to 9:00pm - Saturday 1:00pm to 5:00pm, Monday, Tuesday, Wednesday and Friday 11:30am to 9:00pm - Monday, Friday 8:30am to 7:00pm, Tuesday, Thursday 10:30am to 7:00pm, Wednesday 3:00pm to 7:00pm This position requires work in support of the Company’s contract with the United States Department of Education (“ED”).  As such, the United States Government requires that any applicant for this position must complete United States Government security clearance.  Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed.  In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.  .

  Job ID

  2019-7755

• Job Locations US-NE-Omaha
  Posted Date 1 week ago(2/6/2019 10:36 AM)
  Job Title *Omaha Customer Service Advisor - to start March 18th!
    Respond to incoming borrower interactions (inbound & outbound calls, webchats) and provide follow-up on inquires as needed. Candidates must deliver a consistently high level of customer service and performance while working in a call center environment with multiple computer-based systems.

  Job ID

  2019-7753

• Job Locations US-NE-Lincoln - Telegraph 401
  Posted Date 1 week ago(2/7/2019 9:18 AM)
  Job Title Customer Service Advisor - to start March 11th!
    Respond to incoming borrower interactions (inbound & outbound calls, webchats) and provide follow-up on inquires as needed. Candidates must deliver a consistently high level of customer service and performance while working in a call center environment with multiple computer-based systems.   This position requires work in support of the Company’s contract with the United States Department of Education (“ED”).  As such, the United States Government requires that any applicant for this position must complete United States Government security clearance.  Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed.  In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.

  Job ID

  2019-7752

• Job Locations US-WI-Madison | US-WI-Eau Claire | US-MN-Eagan | US-SD-Aberdeen | US-CT-Rocky Hill
  Posted Date 2 weeks ago(2/4/2019 11:14 AM)
  Job Title Intern - IT Software Engineer Developer
  Nelnet is seeking Software Engineer Developer Interns to work with Nelnet’s clients and stakeholders in developing their required and desired functionality in a clear, organized manner. This role is within Nelnet Diversified Solutions and supports the IT Delivery Team.   QUALIFICATIONS   Required Skills: - Experience developing with any of the following: Java, JavaScript, C#, SQL, HTML 5 or CSS 3. - Experience using XML, JSON and fixed length files to enable the definition, transmission, validation and interpretation of data between applications and organizations. - Experience with current web technologies and frameworks on the Java platform, jQuery, AngularJS or .NET. - Exceptional written, verbal and interpersonal skills. - Comfortable using an agile development methodology and understanding of on-time/within-budget principles. Desired Skills: - Experience building and maintaining Java or C# applications and web services using Eclipse, IntelliJ or Visual Studio - Software development experience using SQL. - Familiarity with queuing technologies. - Experience using automated build, testing and continuous integration tools in a distributed environment. LOVE WHERE YOU WORK!   Perks: - Competetive Pay - Flexible Schedule - Casual Dress Environment - Free Fruit & Coffee - Learn New Skills - Get Professional Experience - Mentoring Program - PING PONG TABLES! Submit your resume to: NelnetCareers.com/Internships   This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.

  Job ID

  2019-7751

• Job Locations US-NE-Lincoln
  Posted Date 4 days ago(2/12/2019 8:51 AM)
  Job Title Firstmark Delinquency Management Supervisor III
  Supervise employees in all facets of the department.

  Job ID

  2019-7750

• Job Locations US-NE-Omaha
  Posted Date 2 weeks ago(2/4/2019 10:14 AM)
  Job Title Implementation Project Manager I - HE Operations
  The Implementation Project Manager I – HE Operations is responsible for providing assistance for multiple projects and related activities that are typically multi-departmental and regulatory, operational or strategic in scope. Responsibilities will also include assisting with partner implementations.  The Implementation Project Manager I will clarify and define project requirements and deliver projects within necessary and agreed upon timelines.

  Job ID

  2019-7749

• Job Locations US-NE-Lincoln
  Posted Date 2 weeks ago(2/2/2019 6:47 PM)
  Job Title Product Marketing Manager I - NBS
  The Product Marketing Manager I is responsible for outbound marketing activities for products and lead generation, including messaging and positioning. This position conceives and develops innovative marketing programs that drive demand. The Product Marking Manager I also acts as the expert regarding customers, how they buy and use the products, and their buying criteria and is responsible for transferring this knowledge to the sales channel.

  Job ID

  2019-7747

• Job Locations US-NE-Lincoln
  Posted Date 2 weeks ago(2/1/2019 12:12 PM)
  Job Title Firstmark Recovery Specialist II
    Collect severely delinquent student loans in order to protect Nelnet assets.  Initiate manual outbound collection attempts.  Initiate a small percentage of incoming calls.  Some auto-dialer work will be required.   Shift: Mon-Fri 11:30am-8pm

  Job ID

  2019-7743

• Job Locations US-NE-Lincoln
  Posted Date 1 week ago(2/6/2019 9:14 AM)
  Job Title Account Manager I - Higher Ed
  The Account Manager I plays an integral role in servicing client institutions utilizing our payment plan product. The Account Manager I is responsible for building and maintaining relationships by providing guidance and solutions to the client institution with a consultative approach.

  Job ID

  2019-7742

• Job Locations US-WI-Madison | US-NE-Lincoln | US-CO-Highlands Ranch
  Posted Date 2 weeks ago(1/30/2019 9:54 AM)
  Job Title iSeries RPG Software Engineer
  We are hiring highly adaptable, team-oriented Software Engineers to develop and maintain our applications residing in a large and diverse iSeries environment that supports multiple business lines at Nelnet.   Successful candidates will: - Participate in solution design to satisfy a wide range of business needs - Perform analysis and translation of business requirements into technical designs for development - Provide ideas and accurate estimates for solutions - Code, test, debug, document, and maintain iSeries programs and processes - Perform technical analysis and research on existing application - Support the quality assurance and client testing process - Provide on-call support for production systems - Serve as system expert through sharing of detailed knowledge of technical skills and functionality on the systems - Adhere to and promote best practices and standards in the areas of technology and security - Stay abreast of advancements and changes in technology - Develop an understanding of how new technologies can be leveraged to provide business solutions The following are considered base competencies for qualified applicants: - Advance knowledge and demonstrated experience programming in native RPG (RPG Free preferred), CL, iSeries screens - Full software development lifecycle experience to include requirements gathering, design, development, testing, deployment - Working knowledge of relational databases - Working knowledge of the network and/or server infrastructure required to host an application on the iSeries platform - Exposure to Agile or iterative approaches to software delivery - Demonstrated execution of industry best practices and methods to integrate applications within the organization and with external partners - Solid verbal and written communication skills - Adaptable with the ability and desire to quickly learn new techniques and business functions - Demonstrated analytical skills that lead to effective approaches to business solutions - Demonstrated effective performance in a team-oriented environment - US Citizen with Ability to obtain 6C Federal security clearance Desired Skills: - Knowledge of NIST compliance requirements and/or best practices - Experience with cross-platform integration between the iSeries and .net and/or java applications - Experience working in the student loan industry - RPG/400, ILE RPG, Embedded SQL - Stored Procedures - COBOL, ILE COBOL - DB2 - Rational Developer for i (RDi) - Access Client Solutions (ACS) - X-Analysis - Robot - Aldon/LMi - CA 2E (Synon) - SQL - SQL Views - Partitioned Tables - Sequel - XML - Team Foundation Server (TFS) - Confluence - COBOL - Robot - Aldon This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.

  Job ID

  2019-7730