The Scrum Master is responsible for making sure a Scrum team lives by the values and practices of Scrum. The Scrum Master is often considered a coach for the team, helping the team understand Agile Scrum and practice it efficiently. The Scrum Master can also be thought of as a process coach for the team. A Scrum Master’s main deliverable is a self-organizing team.
The K-12 OA/OE Client Services Manager (K-12 OA/OE CSM) is the key player for effective communication and implementation of schools who are utilizing FACTS products and services. This position will serve as the primary point of contact for a client during the implementation phase of a product or products. In addition, this position will be responsible for the effective implementation of new and existing clients to our Online Application/Online Enrollment (OA/OE), SIS platform, Enterprise platform or other “stand alone” products, as applicable. The K-12 OA/OE CSM will also facilitate internal/external business calls to ensure the correct setup of products and to introduce points of contact for the client.
Responsible for developing enterprise wide cross-functional software solutions, working closely with IT Software Architects and IT Business Analysts technical teams.
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