The Technical Support Engineer for RenWeb works with active clients, providing technical support and troubleshooting and custom development for RenWeb proprietary applications and databases. In providing, third-level support, this position works in conjunction with a variety of departments throughout Operations, including Product Managers, Customer Support, Developers, etc. to provide outstanding technical service to client schools.
The Scrum Master is responsible for making sure a Scrum team lives by the values and practices of Scrum. The Scrum Master is often considered a coach for the team, helping the team understand Agile Scrum and practice it efficiently. The Scrum Master can also be thought of as a process coach for the team. A Scrum Master’s main deliverable is a self-organizing team.